At ComplyShield, we are strictly committed to safeguarding your privacy. This policy explicitly outlines how we collect, use, and protect your personal data, particularly regarding Application-to-Person (A2P) 10DLC messaging compliance. Transparency and user control are at the foundation of our data philosophy.
By opting into our SMS communications, you provide express consent to receive updates, security notifications, and service-related messages from us. We adhere to the highest industry standards for 10DLC compliance to ensure all communications are secure, expected, and relevant.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
You maintain complete authority over your communication preferences. To immediately revoke consent and stop receiving text messages, simply reply STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to any message we send. Upon doing so, you will receive one final automated message confirming your opt-out, after which no further SMS communications will be delivered.
Outside of the strict non-sharing provision for marketing detailed above, we only share data with essential service providers necessary to facilitate our platform's functionality (such as verified telecom carriers routing the messages). These entities are bound by rigorous confidentiality agreements and are strictly prohibited from utilizing your personal information for any independent commercial purpose.
We believe in transparent, responsible data stewardship. Whether you want to access your information, request deletion, or update your A2P communication preferences, our dedicated privacy team is here to assist you promptly and securely.
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